From Dunkerque: To motorway A22 Tourcoing Gand, exit 7. On the N352, exit 13B, direction Tourcoing center, exit 10 Tourcoing center/center Mercure.
From Paris/Valenciennes/Bruxelles : To motorway A22 Tourcoing Gand, exit 11 Tourcoing center after exit 10. Tourcoing center/center Mercure.
From Lille : Take the road express urban to Tourcoing center after exit 10 Tourcoing center/center Mercure.
From Gand/Brugges : Motorway A22-E17 direction Paris, exit 13A Roubaix, follow to N352 Tourcoing center after exit 10 Tourcoing center/center Mercure

How to check-in/out: You can pay by cash during the opening hours (06:30 to 11:00 and 17:00 to 21:00 on weekdays and 07:00 to 11:00 and 17:00 to 21:00 during weekends and holidays). Outside those hours you can use the automatic credit card payment system which will enable you to obtain the magnetic key card to gain access to your room.

Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Baby cots are not available.
There is no capacity for extra beds in the room.

Deposit Policy: No deposit will be charged.

Groups: When booking more than 9 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes: 5.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is included.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Buffet breakfast costs EUR 4.80 per person.
Buffet breakfast is free of charge for children up to 6 years.

Parking: Free private parking is possible on site.

Pets: Pets are allowed on request. No extra charges.


The hotel reserves the right to pre-authorise credit cards prior to arrival.