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For moments of relaxation, the hotel provides a comfortable lounge and a private bar. Please note that due to fire regulations, the bar is for residents only. Visitors are only permitted in the lounge, but can be accommodated in the bar if approved by the owners.

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Over 100,000 GBP of investment has sympathetically restored this beautiful Victorian house to highest standards. We all know that a good night's sleep is the basis to any good holiday, and for your comfort all of our beds are new with deep supportive mattresses. King-size beds are available as well. We value your sleep as much as our own.

We have also installed all brand new en suites, fully tiled with power showers and larger shower cubicles available on request. Our rooms have a high standard of equipment. As well as the facilities listed in "room descriptions", each offers complimentary toiletries, a well stocked refreshment tray, full central heating, quality carpets and furniture plus comfortable armchairs. We invest (and continue to invest) in your comfort. All guests have their own keys for unrestricted access.

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An extensive breakfast is served each morning.

Dinner can be provided on prior request (the evening before or before 10:00 on the day of). If arriving late, the hotel can put sandwiches in your room (on request).

For special occasions, a bottle of wine can be purchased for the room (on prior request).

Special diets can be catered for with prior notice.

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The Spa entertainment complex, futurist theatre, town centre, Italian gardens, esplanade, harbour and Stephen Joseph Theatre are all within easy walking distance (less than 10 minutes) along an almost level approach along Valley Road. An open-top bus runs daily between North Bay (by the sea-life centre) and the spa.

Main routes to Pickering, York, Whitby, Goathland and Filey are all accessible from the junction at the top of Valley Road, making the Raincliffe ideal as a touring base to visit the north Yorkshire Moors and coastline.

This hotel cannot accommodate stag or hen parties. To ensure a peaceful night's sleep, the hotel kindly requests that you do not make noise after 22:00.

This hotel is non-smoking throughout. If you are found to be smoking on-site you will be asked to leave.

Guide dogs are welcomed.

Please note that there are 7 steps to the hotel and only one ground floor room, therefore it may not be suitable for those with walking difficulties.

Cancellation Policy: If cancelled up to 15 days before date of arrival, a fixed amount of GBP 10.00 will be charged.
If cancelled up to 8 days before date of arrival, 50 percent of all nights will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy: Children older than 7 years are welcome.
All children from 7 to 12 years are charged GBP 15.00 per night and person when using existing bedding.
All older children or adults are charged GBP 30.00 per night and person when using existing bedding.
There is no capacity for extra beds in the room.
There is no capacity for cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Breakfast is included in the room rate.

Parking: Free public parking is possible at a location nearby (reservation is not possible).

Pets: Pets are allowed on request. Charges may be applicable.


The hotel reserves the right to pre-authorise credit cards prior to arrival.