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The 5-star All Inclusive hotel forms part of the Sandos Playacar Resort & Spa and is located in the residential area Playacar, within a short distance from Playa del Carmen's main town and the pier of Cozumel and is a 45 minute drive from the Cancun International Airport.

Please note maximum occupancy for the following rooms are:

-Standard Room: three adults and one child or two adults and two children only.
-Junior Suite: three adults and two children or two adults and two children only.
-Royal Club Room: maximum two adults only.

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Maximum occupancy for rooms is 2 adults and 2 children or 3 adults and two children.

Room rates are based on two people only.

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Sandos Playacar Beach Resort & Spa offers a wide variety of restaurants from where to choose:
Grand Buffet Festival (main restaurant): International Buffet.
Los Alcatraces: restaurant featuring Mexican speciality with a la carte service, reservation required.
Broccolino: Italian Restaurant: Italian buffet service.
Gourmet Restaurant: restaurant featuring Gourmet speciality with à la carte service, reservation required.
Ol-La: Steak House: Grill speciality restaurant with à la carte service, reservation required.

You can even so use all the restaurants of the sister hotel Sandos Playacar Riviera Hotel & Spa, which are:

International Buffet (main restaurant): international buffet with 3 areas.
Oriental Restaurant: à la carte oriental restaurant, reservation required.
Snack Bar:swimming pool restaurant with snack Buffet

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Sandos Playacar Beach Resort is strategically located a short distance from the ecological water parks of Xcaret, with its underground river, Dolphinarium, botanical gardens and stables, and Xel-Ha. It is also close to the archaeological sites of Tulúm and Cobá. Playacar is a private complex with an impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge.

The hotel itself offers you a wide range of activity in the hotel such as daily program of social activities, aerobics classes, tennis (2 tennis courts with night lights), callisthenics, beach activities, pool games, water aerobics, water basketball and use of the games room.

The hotel organises bicycle tours and unlimited use of bicycles during the day.

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The hotel Sandos Playacar Beach Resort & Spa is conveniently located at 45 minutes from the Cancun International Airport, in the residential area Playacar.

Upon check-in photo identification and credit card is required.

When booking more than 7 rooms, different cancellation policies may apply.

Room rates are based on two people only.

Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
One child under 12 years stays free of charge when using existing bedding.
Up to two children under 12 years are charged 25 % of the room stay per night and person when using existing bedding.
One older child or adult is charged 42.5 % of the room stay per night and person when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is included.

Internet: Internet via modem is available in the entire hotel and costs USD 10.00 per hour.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free Private parking is possible on site.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.