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Just 2 blocks from the beach and round the corner from Quinta Avenida, the Hotel La Tortuga offers you 51 beautiful rooms and junior suites immersed in an elegant and relaxing atmosphere.

The hotel has a tropical garden, a large swimming pool, jacuzzi, solarium, communal area with sofas, pool table, bar, restaurant, free internet access from the lobby and a turndown service. An iron is available at our front desk. Daily free beach towel service, sunbeds and umbrella are available at Mamita's Beach Club.

Spa treatments, Airport transfer, archaeological and eco-tours, car and moped rental, diving and water sports activities, snorkeling, fishing, massage, room service, laundry and medical assistance are all available upon request.

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Agorà Restaurant and Bar serves the finest Italian and International cuisine.Our specialty is local seafood. We will even cook up your own catch from your fishing adventure! Don't leave Playa del Carmen without having tried our delicious Shrimp Skewer, our scrumptious desserts, and our addictive cappuccinos. Our bar serves some tasty cocktails too! Just try our mojito; it's the best in town.

The focus of Playa del Carmen, apart from its beach of course, is 5th Avenue and its adjacent streets. It wouldn't be an exaggeration to say that Playa del Carmen has one of the best beaches in the world. The Caribbean Sea is warm year-round, excellent for snorkeling and diving as well as windsurfing and deep-sea fishing. We can also help arrange adventure travel around the Mayan Riviera, sky diving, eco-tours, car and scooter rentals. With visitors from all corners of the globe, Playa del Carmen has a cosmopolitan ambiance that is unmatched in the area, and people of all nationalities can be found shopping in the streets, suntanning on the beach, or dancing the night away in one of the town’s trendy nightspots.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

**When booking more than 7 rooms, different cancellation policies may apply**

Cancellation Policy: If cancelled up to 14 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first two nights will be charged.

Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
Baby cots are not available.
There is no capacity for cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in public areas and is free of charge.

Meal Plan: American breakfast is included in the room rate.

Parking: No parking available.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.