The hotel's entertainment includes daily activities, special events, live entertainment and a daily disco show.

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Unlimited access to 9 full service walk-in restaurants, 8 snack or light meal points and 12 bars. No reservations required for restaurants.

There are 2 Swim-up bars in the main pool, 2 Snack bars at the meandering pool, 2 Snack bars in the beach area, as well as a Main Lobby bar, Terrace Bar, Sports Bar, Disco Bar, Cigar Bar and Theatre Bar.

This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and only 20 minutes from Playa del Carmen.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 7 rooms, different cancellation policies may apply.

Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
There is no capacity for extra beds/cots in the room.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in the entire hotel and is free of charge.

Meal Plan: Meals and selected beverages is included in the room rate.

Parking: Free Public parking is possible on site.

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.