Mafraq hotel has wonderful, charming and experienced staff extending a warm welcome and open arms to all our customers leaving behind a very first positive and wonderful impression for every individual guest.

Our concierge, porter service and bell desk staff are available round-the-clock to meet, greet and assist our esteemed guests.

Banquet & Conferencing Facilities:
The Mafraq Hotel's "Baniyas Meeting Room" is available for annual events, presentations, training sessions, conferences and seminars. It is fully equipped with the latest audio-visual facilities and opens up onto a balcony overlooking the swimming pool and gardens. In addition, the VIP Majlis and dining room are available for your VIP's and exclusive gatherings.

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Our rooms are thoughtfully designed for maximum comfort and pleasure. Guests enjoy spacious accommodations with serene garden and pool views.

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Savour the unique dining experience in our renowned Oasis Restaurant with its international buffet and a la carte selections. Treat yourself to a sumptuous Friday Brunch or enjoy a different culinary theme every night.

Hunter's Pub serves a selection of hearty "pub grub" and the resident band plays a selection of popular music.

Rimal Club is an Arabic lounge where guests can enjoy indoor activities.

Guests can also swim up to the Sahara Pool Bar for a refreshing cocktail, fresh juices and a selection of other beverages.

Food and beverage:
Children 0 to 5 years old are free of charge.
Children 6 to 12 year of age receive a 50% discount.
Children 13 and older are considered as an adult.

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The following passport holders can get an entry permit stamped in their passport upon arrival:
- AGCC country visa holders (certain designations only)
- France, Italy, Germany, Holland, Belgium, Luxembourg, Switzerland, Austria, Sweden, Norway, Denmark, Portugal, Ireland, Greece, Finland, Spain, Monaco, Vatican City, Iceland, Andorra, San Marino, Liechtenstein, USA, Canada, Australia, New Zealand, Japan, Brunei, Hong Kong, Singapore South Korea and Malaysia.

If you are NOT a passport holder of one of the above countries, please arrange your visa before arrival. This hotel can arrange a visa for you after your reservation is made. Please contact them via phone or email (details provided in your confirmation).

Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged AED 116.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: Tax is not applicable.
10 % service charge per stay is not included.
6 % city/tourist tax per stay is not included.

Internet: Wireless internet is available in the entire hotel and costs AED 20.00 per hour.

Meal Plan: Buffet breakfast is included in the room rate.

Parking: Free private parking is possible on site (reservation is needed).

Pets: Pets are not allowed.


The hotel reserves the right to pre-authorise credit cards prior to arrival.